The Journal

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The Goatlane Journal

Stories

Your backstage access to witness, learn, and follow our journey of bringing our products to life.

Behind the scenes: Launching our first apparel line

Launching our first apparel line has been a mix of excitement and challenges. A lot of people think finding a factory is the toughest part, but that’s actually the easiest...

Greetings From The Big Apple

At the end of last year, our founder Gustav took the early flight from Stockholm and overseas to New York, for a week of urban inspiration, planning, and photoshoot. It...

SECURE PAYMENTS

Do we store and collect credit card information?
No.
Legal Information Purchase Age.
If you are under eighteen (18), we require that you inform and get your parents or guardians consent before purchasing anything on goatlane.com or any other website related to Goatlane. If you are under thirteen (13) you need to ask your parents or guardian to register for a newsletter.

Secure Payments

At GOATLANE, your security is our priority. We use trusted and encrypted payment methods to protect your personal and financial information. All transactions are processed securely through industry-leading providers, ensuring your data is safe.

Payment Options: We accept Credit/Debit Cards(Visa, MasterCard, American Express), PayPal, Klarna, and Apple Pay.

Global Security: Our payment systems comply with international security standards, ensuring your data is safeguarded wherever you shop from.

No Stored Payment Information: Your payment details are securely processed by our payment partners and are never stored on our servers.

Fraud Protection: We use advanced fraud detection tools to monitor and protect against unauthorized transactions.

For any questions, please contact us at begoat@goatlane.com.

SHIPPING & RETURNS

EASY RETURNS

Shipping

Free Delivery with order value over 150 USD

Estimated Delivery
Europe 2-4 business days
North America 4-6 business days
North America Express 2-4 business days
Rest of the world 7-10 business days
Rest of the world Express 4-6 business days

Visit our shipping policy for more information.

Easy Returns

Our returns guarantee entitles you to return the product for any reason within 14 days of having received it. You have the right to open the package and check the contents but the product must be returned unused. All original packaging, price labels, etc. shall be returned with the product without having been tampered with.

For returns click here: LINK

Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Refunds

We process returns within 7 working days of receiving them, unless we need more information from you. During holidays, sale and new releases your return may be affected. The second we have handled your return, we will refund you by the same method you used to pay. Your refund will show on your bank account within 5 working days. If you haven’t received your refund within 10 working days, please contact your bank for more information. Please note we do not refund shipping costs.

Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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